Imperfect

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Privacy Policy

Last Update: 12 June 2024

1. Who We Are

Imperfect (“we” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our services or interact with us.

2. Application of This Policy

This policy applies to personal data we process when you:

  • Visit or interact with our website.
  • Register for an account or use our services.
  • Communicate with us through any channel.

By using our services, you agree to this Privacy Policy and our Terms and Conditions.

3. What Information We Collect

We collect the following types of personal data:

  • Account Information: Name, email address, role within the company.
  • Usage Data: Information on how you use our services, including login times and features used.
  • Device Information: Data about the device and network used to access our platform (IP address, browser type, operating system).

4. How We Use This Information

We use your personal data to:

  • Provide, maintain, and improve our services.
  • Manage your account and provide customer support.
  • Communicate updates and important information regarding our services.

5. Sharing Your Information

We share your personal data only as necessary to:

  • Provide and enhance our services.
  • Comply with legal obligations.
  • Work with third-party service providers under confidentiality agreements.

We do not sell your personal data to third parties.

6. Data Security

We use a variety of security technologies and procedures to protect your personal data from unauthorized access, use, or disclosure.

7. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data.
  • Rectification: Correct any inaccurate or incomplete data.
  • Erasure: Request deletion of your data.
  • Restriction: Limit the processing of your data under certain conditions.
  • Portability: Obtain a copy of your data in a structured format.
  • Objection: Object to the processing of your data.

To exercise these rights, contact us at info@imperfect.com.

8. Cookies

We use cookies to enhance your experience on our website. Cookies help us understand how you use our services and improve their quality. You can manage your cookie preferences through your browser settings.

9. Data Retention

We retain your personal data as long as necessary to fulfil the purposes outlined in this policy or as required by law. After this period, your data will be securely deleted or anonymized upon request.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at info@imperfect.city.